Here are a few of the most commonly asked questions concerning the Department of Veterans Affairs:
How can I get a copy of my millitary records (discharge, medical, etc.)?
Most military records are stored at the National Personnel Records Center in St. Louis, Missouri.
Visit the National Archives website for more information.
This is also an area where a congressional office can really help. If you are trying to get records from your military service, or that of a family member, feel free to contact our office. We will need your written permission to help with this issue. To make that easier, please fill out our casework form and we will get in touch with you.
How can I get the medals I was awarded during my service but never received?
Military medals are also an issue handled primarily through the National Personnel Records Center in St. Louis.
In most cases, it is faster to get medals if you work through a congressional office. If you are owed medals from your service, please fill out our casework form and we will get in touch with you.
How can I get my VA claim or appeal processed faster?
The Veterans Administration currently has many claims pending for various types of benefits. Because of that, many veterans feel that their case might be overlooked or handled improperly.
We am always glad to help in these situations. At our request, the VA will "flag" a particular case and keep us updated throughout the process. However, it is important to know that we cannot act as the "representative" on a person's VA claim. You may still want an attorney or veterans representative to help you with this. Our actions will not affect the work done by the person you select as your representative.
Can you help with VA casework?
If you would like our help with a claim or appeal, please fill out our casework form and we will get in touch with you.
